Frequently Asked Questions
Everything you need to know about the Terence Hill Official Collection
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications to ensure the perfect fit for our Italian-designed apparel.
Where do you ship from and what are the delivery times?
Orders are processed from our central warehouse in Europe. Standard shipping usually takes 3-5 business days within the EU and 7-14 business days for international destinations, depending on customs processing.
What is your return policy?
We offer a 14-day return policy from the date of delivery. Items must be in their original condition, unworn, and with all tags attached. Please contact our support team to initiate a return request.
Are the products officially licensed?
Yes, this is the only official store authorized by Terence Hill. Every item is designed and produced with direct approval to ensure authenticity and premium quality for our fans.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various regional payment methods like Klarna and Apple Pay for a secure checkout experience.
How should I care for my Terence Hill apparel?
To preserve the quality of prints and fabrics, we recommend washing garments inside out at 30°C. Avoid tumble drying and iron on the reverse side to ensure your gear lasts for years to come.